At Skin Science Institute, we’re proud to provide a beauty school that gives you all the practical tools to become an esthetician – and much more. Our esthetician school doesn’t stop at just the basic techniques; rather, we give you a full look at the entire picture of being an esthetician, including life after beauty school.
One important area here is a basic esthetician code of behavior. This may vary slightly between salons, but in general, there are some basic characteristics you want to maintain. Here are a few important areas to note.
First off, let’s go over some of the primary areas many estheticians will tell you are most important when it comes to behavior:
- Having a neat appearance – well-manicured nails, minimal jewelry, hair that isn’t intrusive
- Wearing gloves during appropriate services
- Using appropriate, professional language at all times
- Adhering to OSHA, EPA, Universal Precautions, city and state guidelines
- Regularly seeking to learn more and understand the viewpoints or styles of others
- Staying current on technology and trends within the esthetics industry
- Keeping current, up-to-date business cards available in a visible location at all times
On top of these, our next couple sections will go over a few additional areas we think are particularly important.
Conversation Topics and Spa Voice
The salon or spa is a place for community and even sometimes gossip, and while you should absolutely participate as a friendly esthetician, you have to draw boundaries here. Never discuss sensitive subject material with clients – we tend to recommend that our professionals never broach any subjects related to religion or politics, as these tend to just be a bit too emotional.
Down similar lines, always maintain your spa voice. It can be easy to subconsciously raise your voice while engaging in a fun topic, but you have to be considerate of other clients in the spa as well.
We preach sincerity to our estheticians – good clients keep coming back when they see this. While it’s your job to upsell and try to find great products for your clients, don’t mislead them or simply try to get them to spend as much money as possible no matter what. They’ll appreciate you being honest rather than profit-seeking, and in the end, the profits will come around to you organically through customer retention and word of mouth.
For more on the esthetician code of conduct, or to learn about any of our programs, speak to the educators at Skin Science Institute today.